• Domestic (Lebanon) orders are processed and delivered within 2 to 3 business days
• International orders are processed and delivered within 7 to 10 business days

• Items purchased online can be returned within 7 days from receipt of package
• In unused and re-sellable condition
• In the original packaging with all the tags intact
• Items that need size adjustments/modifications can be returned any time for adjustment or exchanges
• If the product delivered is incorrect, reach out to us immediately upon receipt to receive a refund or  replacement free of charge.
• Gift cards are not returnable nor refundable
You can review our Return Policy for more information

Items can be exchanged for different sizes.
Exchanges need to be made in person at the store.

All our jewelry is crafted from 925 sterling silver, ensuring exceptional quality. Additionally, some pieces feature white gold, gold, or rose gold plating for added elegance. Our commitment to high-quality materials and professional finishes guarantees lifelong durability. Should tarnishing occur, feel free to visit our shop anytime for complimentary free cleaning, or read how you could do it yourself in our Blog

All our pieces are hypoallergenic, crafted with the highest quality of 925 sterling silver.

We offer customization options such as:
• Changing stone colors
• Engraving designs and scripts on jewelry pieces
• Modifying existing pieces

However we do not manufacture custom designs. Therefore, it's best you Contact us directly for custom design requests